π How Our Delivery Works?
We make it easy and hassle-free for you! Hereβs how our delivery process works:
Step 1: π Browse & order fresh fruits and vegetables on 99kgstore.com.
Step 2: β³ Select your delivery slot & confirm your order.
Step 3: π¦ We carefully pack & dispatch your order.
Step 4: π Get fresh delivery at your doorstep within 5 to 6 hours! β
Exchange or return of goods
π Delivery Areas
We currently deliver across Nagpur city. We are continuously working on expanding our delivery network.
Want to check if we deliver to your location? Enter your PIN code at checkout!
π Delivery Charges & Minimum Order Value
π° Minimum Order Value: βΉ199 (Free delivery)
π° Orders Below βΉ199: A small delivery charge of βΉ19 applies.
We aim to keep delivery charges minimal while ensuring a fast and reliable service.
β³ Delivery Timings
Our delivery slots are designed for your convenience. Choose a time that works best for you!
π Delivery Time: Orders are delivered within 5 to 6 hours from order confirmation.
π Available Every Day: We deliver 7 days a week, including Sundays and holidays!
π Need a Priority Delivery? Contact us, and weβll do our best to accommodate urgent requests.
π Order Modifications & Cancellations
πΉ You can modify or cancel your order before it is dispatched (ideally within 2-3 hours after placing the order).
πΉ To request changes, contact us at contact@99kgstore.com or call +917666802406.
1. Can I schedule a delivery for a specific time?
Yes! You can choose a preferred delivery slot during checkout.
2. Do you offer express delivery?
We currently deliver within 5 to 6 hours. Faster delivery may be available on request.
3. Do I have to be present to receive my delivery?
No, you donβt have to be present to receive your delivery. π If youβre unavailable, we can leave your order at a safe location (such as your doorstep, security desk, or with a neighbor).
To ensure a smooth delivery, you can mention your preferred drop-off instructions at checkout or inform our team in advance. However, for cash-on-delivery (COD) orders, we recommend someone be available to receive and pay for the order. π°β
4. What happens if Iβm not available at the time of delivery?
Our delivery agent will contact you. You can also reschedule the delivery.
5. Can I track my order?
Currently, we notify you when your order is out for delivery. We are working on adding live tracking soon!
6. Do you deliver on public holidays?
Yes! We deliver 7 days a week, including public holidays, so you never have to worry about running out of fresh fruits and vegetables. Your convenience is our priority!
7. Do you deliver to my postcode?
Yes, we deliver across Nagpur. To check if we deliver to your location, simply enter your postcode at checkout or contact our support team for assistance. ππ¨
8. Is next-day delivery available on all orders?
Yes, we offer next-day delivery on all orders placed within our service hours. π Order today, and get fresh fruits & vegetables delivered tomorrow! ππ₯¦
9. My order hasn't arrived yet. Where is it?
If your order hasnβt arrived yet, donβt worry! π You can track its status in your account or contact us at contact@99kgstore.com or +917666802406 for assistance.
10. Not at the moment, but we plan to expand to more cities soon! Stay tuned.
Not at the moment, but we plan to expand to more cities soon! Stay tuned.
