π Last Updated: February 22, 2025
Welcome to 99kgstore.com! ππ₯¦ These Terms and Conditions outline the rules and regulations for using our website, https://99kgstore.com, which sells fresh fruits & vegetables online in Nagpur. π By accessing or purchasing from our website, you agree to comply with these terms. If you have any concerns or questions, feel free to contact us at contact@99kgstore.com. Weβre happy to assist you! π
1οΈβ£ General Terms
βοΈ By placing an order on our website, you confirm that you are at least 18 years old or have the consent of a parent or guardian.
βοΈ We reserve the right to update, change, or replace any part of these Terms and Conditions without prior notice.
2οΈβ£ Products & Availability
π Our fresh fruits and vegetables are subject to availability and seasonal changes.
πΈ We strive to provide accurate descriptions and images, but actual products may vary slightly due to natural factors.
β We reserve the right to limit quantities or discontinue products at any time.
3οΈβ£ Pricing & Payments π°
π΅ All prices are listed in INR (Indian Rupees) and are subject to change without notice.
π³ We accept payments via:
β
Razorpay (UPI, Credit Card, Debit Card, Net Banking)
β
Cash on Delivery (COD)
πΉ Full payment must be made before order processing, except for COD orders, which require payment at the time of delivery.
4οΈβ£ Orders & Cancellations π«
π¦ Once an order is placed, cancellations or modifications may not be possible after processing begins.
β We reserve the right to cancel any order due to unforeseen circumstances, including but not limited to stock unavailability or pricing errors.
π° If we cancel your order, you will receive a full refund.
5οΈβ£ Shipping & Delivery π
π We currently deliver only in Nagpur. Orders outside our service area may be cancelled.
β³ We operate on a slot-based delivery system, ensuring efficient and timely deliveries.
β³ Our maximum delivery time in a day is 5 to 6 hours, depending on the selected time slot.
β οΈ Customers must provide accurate delivery addresses. We are not responsible for undelivered items due to incorrect addresses.
6οΈβ£ Returns & Refunds π΅
π Due to the perishable nature of our products, returns are not accepted.
πΈ If you receive damaged or spoiled products, please contact us within 6 hours of delivery with photos as proof.
βοΈ Refunds or replacements are issued at our discretion based on the complaint.
7οΈβ£ Quality Assurance π±
π₯ We ensure that all fruits and vegetables are fresh at the time of dispatch.
πΉ Customers are advised to inspect their order upon delivery and store items properly for maximum freshness.
8οΈβ£ User Responsibilities π
π¨ You agree not to misuse our website, including attempting to hack, spam, or violate any applicable laws.
π Account security is your responsibility. We are not liable for unauthorized access due to weak passwords or shared credentials.
9οΈβ£ Limitation of Liability β οΈ
β We are not responsible for any direct, indirect, incidental, or consequential damages resulting from the use of our website or products.
π° Our liability is limited to the total amount paid for your order.
π Privacy Policy π
π We respect your privacy. Your personal data is collected, used, and protected in accordance with our Privacy Policy.
1οΈβ£1οΈβ£ Governing Law βοΈ
π These terms are governed by the laws of India. Any disputes will be resolved in the courts of Nagpur, Maharashtra.
π© For any terms and conditions related concerns or questions, contact us at:
π§ Email: contact@99kgstore.com
π Phone: +917666802406
π Location: Plot no:3b, Sangharsh Nagar, Jaitala Rd, Nagpur, Maharashtra 440036
β By using our website and making a purchase, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.
πΉ Thank you for shopping with us! ππ₯¦
